Cloud Computing

What is CLOUD Computing?

With cloud computing, you basically rent capacity in a provider’s data centre, and connect over the internet. The provider’s staff install, maintain and upgrade hardware and software as required. Typically you’ll rent a service, such as data storage or email or accounting, rather than ‘a server’ as such, and pay $X per user or $Y per business per month

What can we put in the CLOUD?

  • PBX (Switchboard)
  • Exchange (Email)
  • Security such as mail virus scanning, internet filtering etc.
  • File replication for Disaster Recovery.
  • Backups
  • SQL
  • Applications such as Google Docs
  • Data access for Ipads

What is the downside of CLOUD computing?

  • Still yet to be seen cost comparisons between conventional and CLOUD for SMB’s.
  • Extra Bandwidth maybe required, depending on application, there will also be extra data download costs.
  • If internet is down, no services at all, this could mean phones, email, and accounting etc.
  • You loose independence and control, and problems with extracting data from cloud.
  • Company data maybe be housed overseas. Very unknown.
  • Possible hidden costs when changes need to be made.
  • May not work for some required solutions (ie production which has high data needs)
  • Service guarantees not much help, just think of new Microsoft CLOUD solution down for days + Amazon, Google Gmail, VirginBlue,  & National Aust Banks recent problems (to name a few)
  • An analysis of Cloud Computing contracts described them as ‘a veritable minefield of legal risks’

What are some of the issues with CLOUD computing?

  • Privacy
  • Compliance
  • Unilateral variation of the contract
  • Law & jurisdiction
  • Security, encryption & backup
  • Availability and Performance
  • Service level agreements
  • Sustainability
  • Transition out if move to another provider
  • Consequential losses & collateral damage

Quick Cloud vs. onsite Exchange – 2011 Total Cost Comparisons over 3 years (50 mailboxes and does include retention of staff mailboxes who leave the organisation)